Question 1

I lost my phone. How do I get back in?

Accepted Answer

Sign in with the same Google account on the new phone. Vaukt finds your recovery code saved with that account and asks for your fingerprint. If you saved the code or a USB copy yourself, you can use that instead. If you also lose that, nobody on our side can open your vault, unless you turned on the optional Support recovery in the app. In that case, ask for help on the new phone: we check it is you, approve, and your vault opens after 24 hours unless you cancel from a phone you still trust.

Question 2

How do I turn on autofill and passkeys?

Accepted Answer

In Vaukt, tap Turn on beside Fill in logins automatically and choose Vaukt. Or open Android Settings and search for Autofill service. Passkeys need Android 14 or newer; on 12 and 13, passwords still autofill.

Question 3

How do I import from another password manager?

Accepted Answer

On Home tap Bring in, pick your old app and follow the steps. On Android 14 or newer, supported managers can also move data directly. Delete any export file afterwards.

Question 4

Passkeys don't work on my Android 12 or 13 phone.

Accepted Answer

Use the Vaukt Browser (Home, then Browse), which handles passkeys on those versions.

Question 5

How do 2-step codes work?

Accepted Answer

Scan the setup QR code from a website once. The code then sits next to that login and refreshes every 30 seconds.

Question 6

Is there an AI agent?

Accepted Answer

Not in this first version. It is planned for the next update as a beta. The AI tab in the app is a preview. Join the waitlist on the AI beta page and we will invite you first.

Question 7

Can I back up my vault to a file?

Accepted Answer

Yes. In Settings, open Import & export and save a protected backup. It has its own password, and Vaukt can't recover that password if you forget it.

Question 8

Which apps can I import from?

Accepted Answer

27 of them: 13 password managers, like Google Password Manager, 1Password, Bitwarden and Samsung Pass, and 14 authenticators, like Google Authenticator, Aegis and 2FAS. A few authenticators, such as Microsoft Authenticator and Authy, can't export, so you add those codes again by hand.

Question 9

How do I delete my account?

Accepted Answer

Settings, then Delete my account, type DELETE and confirm with your fingerprint or screen lock.

How can we help you?

Most answers,
in one screen.

Quick answers
to common questions.

Your vault is ready when you are

How can we help you?

Most answers,in one screen.

Quick answersto common questions.

Your vault is ready when you are

Most answers,
in one screen.

Quick answers
to common questions.